Exchange & Return Policy

At Fabrik, we are committed to customer satisfaction and offer a flexible exchange and return policy to ensure the best shopping experience.

Exchange

• Products can be exchanged if they are unused and in their original condition as received.
• Items must include all original tags and packaging without any damage.
• Products that have been washed, altered, or show signs of misuse or damage will NOT be accepted.
• A proof of purchase (invoice photo) is required to process the exchange.
• Customers may be asked to provide a video showing the product condition before approval.
• The customer bears all shipping costs related to the exchange.

 Return

Immediate Return:

• Orders can only be returned at the time of delivery.
• Once the courier leaves, returns are no longer accepted.
• Customers are advised to inspect their order carefully before payment.
• If returned with the courier, only shipping fees will be charged.

Post-Delivery Return:

• Returns after delivery are ONLY accepted in case of a manufacturing defect.
• The issue must be reported within 48 hours (2 days) from the delivery date.
• A clear photo showing the defect must be provided.
• The product must be unused and in its original condition with all tags and packaging.
• If a manufacturing defect is confirmed, a full refund will be issued.

 For any issues, please contact us at:
info@fabrikstores.com